Our Terms & Conditions.
Wedding & Event T&Cs
(Updated JUNE 2020):
Smokebush Floral – Weddings and Events - Terms and Conditions
Version: June 2020
1. Deposit, Payment and Changes:
A non-refundable deposit of £200 is required to confirm your booking. The balance of my charges is due in full at least 28 days before the date of your event. Non-payment will be deemed to be a cancellation by you of your booking less than 28 days before the date of your event and the second sentence of clause 2 below will apply. Reasonable minor changes can be made to your booking until 28 days before the date of your event, provided the value of your booking remains no less than the value of your original booking and you don’t change matters for which I’ve already paid or committed to pay.
2. Cancellation:
If you cancel your booking more than 28 days before the date of your event, you’ll simply forfeit your deposit. If you cancel your booking 28 days or less before the date of your event, you’ll additionally pay an amount (up to the outstanding balance of your booking) equal to: (i) 50% of the total value of your booking; and (ii) any amounts that I’ve already paid or committed to pay in connection with your event.
3. Postponement:
If you postpone your event to a date on which I am available to fulfil your booking, your booking will transfer to the new date and (on top of my existing charges) you’ll simply reimburse me for any matters I’ve already paid or committed to pay in connection with the original date and will not be able to use on the new date. If you postpone your event to a date on which I’m for any reason unavailable to fulfil your booking, this will count as a cancellation of your booking by you (and clause 2 above will apply).
4. Equipment:
If your booking involves the hire of equipment for use at your event, a reasonable security deposit will be charged before your event. Unless we agree otherwise, I’ll collect hired items from your event venue on the day after your event. If items are not available for me to collect in the condition in which they were hired, you’ll return them to me in that condition within 7 days or pay the cost of replacing them. I’ll repay your security deposit (or any appropriate balance) without delay.
5. Availability:
If elements of your booking become unavailable (or available only at significant extra cost to me), I reserve the right to use substitutions at my discretion (acting reasonably). I’ll try to discuss and agree any significant substitutions with you in advance.
6. Liability:
My total liability to you in connection with your event on any basis (including negligence) shall not exceed the value of your booking and I’ll not be liable for any indirect and/or consequential loss or damage provided that nothing in these terms and conditions shall limit or exclude any liability that cannot lawfully be limited and/or excluded (such as personal injury caused by negligence).
7. Force Majeure:
I may use third parties to help me and if I’m incapacitated (e.g. by illness or injury) I’ll use all reasonable endeavours to ensure your booking is fulfilled. However, I’ll not be liable to you where events beyond my control (including but not limited to: (i) acts of God, governing authorities or terrorism; or (ii) accidents, disease or industrial action) prevent or delay me from fulfilling my obligations to you.
8. Risk Passing on Delivery:
Risk of loss, damage and deterioration to floral and other items passes to you on delivery or collection. Floral items should be kept cool, out of direct sunlight and draughts, and appropriately hydrated.
9. Responsibility:
Subject to clause 6 above, you’re responsible for and will hold me and my agents harmless in relation to any claim for loss and/or damage arising in connection with your event. You’re responsible for the safe use of any arrangement or display (including any candles and/or poisonous or toxic plants).
10. Exclusivity:
You’ll not engage any third party to provide flowers or floral arrangements for your event without my prior agreement.
11. Image rights:
Unless otherwise agreed, I can use any images and/or video clips of your event and/or any arrangement or display I produce for you to promote my business.
12. Applicable Terms:
By accepting a quotation from me and/or by paying a deposit for your event, you agree that these terms and conditions shall apply (subject only to the terms of my quotation(s)).
13. Definitions:
In these terms and conditions: ‘I’ or ‘me’ means Catherine (‘Min’) Hedley trading as Smokebush Floral Design (and ‘my’ shall be interpreted accordingly); ‘you’ means the individual who accepts a quotation or pays a deposit for your event (and ‘your’ shall be interpreted accordingly); ‘your event’ means the wedding or other event set out on my quotation; and ‘the date of your event’ means the date on which your event is set to take place, as set out on my quotation or as postponed under the first sentence of clause 3 above.
Workshop T&Cs
(updated October 2021):
By making payment of a Smokebush Workshop, regardless of location, you agree to the following terms and conditions:
Cancellations
1.1. Please note, we are unable to offer refunds on any non attendance or cancellations made by you, this is due to per ordered supplies & equipment.
1.2. We reserve the right to cancel or rearrange our workshops, and we shall endeavour to give you at least one week’s notice of any changes.
1.3. If a workshop or course is rescheduled due to circumstances beyond our control, you will be offered alternative date(s). Please note no refunds will be given.
COVID-19
2.1. If you are displaying any Covid symptoms, we ask you not to attend your workshop and no refunds will be given. Instead a workshop kit will be delivered to your home address with instructions instead (P&P costs excluded).
2.2. In the event that the country is put into lockdown, alternative arrangements will be provided to ensure guests can create their arrangements in their home. Please note, no refunds will be given.
Intellectual Property
3.1. We may wish to photograph or film our workshop and reserve the right to do so for the purposes of promoting future workshops or otherwise. You consent to us photographing or filming you and any persons attending the workshop with you.
3.2. If you take any images or videos at our workshops, you consent to referencing Smokebush in any shared content.
3.3. You will not use any imagery for your own marketing or teaching purposes.
Additional
4.1. No responsibility will be taken for any personal property or vehicles when brought to the workshop.
4.2. No liability will be taken for any personal injury obtained during the workshops.
Website T&Cs
(updated October 2021):
These terms and conditions outline the rules and regulations for the use of Smokebush Website, located at www.smokebush.co.uk.
By accessing this website we assume you accept these terms and conditions. Do not continue to use Smokebush if you do not agree to take all of the terms and conditions stated on this page.
The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: "Client", "You" and "Your" refers to you, the person log on this website and compliant to the Company’s terms and conditions. "The Company", "Ourselves", "We", "Our" and "Us", refers to our Company. "Party", "Parties", or "Us", refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services, in accordance with and subject to, prevailing law of Netherlands. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.
Our online store is housed on Squarespace Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Cookies
1.1. We employ the use of cookies. By accessing Smokebush, you agreed to use cookies in agreement with the Smokebush Privacy Policy.
1.2. Most interactive websites use cookies to let us retrieve the user’s details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.
Products & Services
2.1. Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
2.2. We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any colour will be accurate.
2.3. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
License
3.1. Unless otherwise stated, Smokebush and/or its licensors own the intellectual property rights for all material on Smokebush. All intellectual property rights are reserved. You may access this from Smokebush for your own personal use subjected to restrictions set in these terms and conditions.
You must not:
Republish material from Smokebush
Sell, rent or sub-license material from Smokebush
Reproduce, duplicate or copy material from Smokebush
Redistribute content from Smokebush
3.2. Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. Smokebush does not filter, edit, publish or review comments prior to their presence on the website. Comments do not reflect the views and opinions of Smokebush, its agents and/or affiliates. Comments reflect the views and opinions of the person who post their views and opinions. To the extent permitted by applicable laws, Smokebush shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.
3.3. Smokebush reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive or causes breach of these Terms and Conditions.
You warrant and represent that:
You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
The Comments do not invade any intellectual property right, including without limitation copyright, patent or trademark of any third party;
The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material which is an invasion of privacy
The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.
3.4. You hereby grant Smokebush a non-exclusive license to use, reproduce, edit and authorise others to use, reproduce and edit any of your Comments in any and all forms, formats or media.
Hyperlinking to our Content
4.1. The following organisations may link to our Website without prior written approval:
Government agencies;
Search engines;
News organisations;
Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and
System wide Accredited Businesses except soliciting non-profit organisations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.
These organisations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party’s site.
4.2. We may consider and approve other link requests from the following types of organisations:
commonly-known consumer and/or business information sources;
dot.com community sites;
associations or other groups representing charities;
online directory distributors;
internet portals;
accounting, law and consulting firms; and
educational institutions and trade associations.
We will approve link requests from these organisations if we decide that: (a) the link would not make us look unfavourably to ourselves or to our accredited businesses; (b) the organisation does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of Smokebush; and (d) the link is in the context of general resource information.
These organisations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.
If you are one of the organisations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to Smokebush. Please include your name, your organisation name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link.
Approved organisations may hyperlink to our Website as follows:
By use of our corporate name; or
By use of the uniform resource locator being linked to; or
By use of any other description of our Website being linked to that makes sense within the context and format of content on the linking party’s site.
4.3. No use of Smokebush’s logo, photography or other artwork will be allowed for linking absent a trademark license agreement.
iFrames
5.1. Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.
Content Liability
6.1. We shall not be hold responsible for any content that appears on your Website. You agree to protect and defend us against all claims that is rising on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.
Your Privacy
7.1. Please read Privacy Policy.
Reservation of Rights
8.1. We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amen these terms and conditions and it’s linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.
Removal of links from our website
9.1. If you find any link on our Website that is offensive for any reason, you are free to contact and inform us any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.
9.2. We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.
Modifications To The Service And Prices
10.1. Prices for our products are subject to change without notice.
10.2. We reserve the right at any time to modify or discontinue the Service (or any part or content there of) without notice at any time.
10.3. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
Disclaimer
11.1. To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will:
limit or exclude our or your liability for death or personal injury;
limit or exclude our or your liability for fraud or fraudulent misrepresentation;
limit any of our or your liabilities in any way that is not permitted under applicable law; or
exclude any of our or your liabilities that may not be excluded under applicable law.
The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.
As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.
T&Cs Contact Information
Questions about our Terms & Conditions should be sent to us at hello@smokebush.co.uk